Shipping
At MoreThanWig, we are committed to delivering your favorite wigs with utmost care and efficiency. To ensure this, we offer two renowned shipping options: UPS and FedEx. UPS is known for its reliable delivery services, extensive coverage, and excellent tracking capabilities, making it a fantastic choice for both urban and rural locations. Whether you are ordering from a bustling city center or a quiet countryside, UPS ensures your package arrives safely and on time.
Alternatively, FedEx provides a speedy and efficient shipping solution. Renowned for its quick delivery times, FedEx is ideal if you're looking for an expedited shipping option. They offer a range of services from standard to express delivery, allowing you to choose the pace at which you receive your products. When you shop with MoreThanWig, you can select the shipping method that best suits your needs, and we ensure that your order is handled with care from our door to yours.
At MoreThanWig, we currently focus on serving customers within our own country and do not offer international shipping at this time. Our decision to limit shipping to domestic destinations is driven by our commitment to provide the best possible service and delivery experience.
At MoreThanWig, we strive to ensure that your order reaches you in perfect condition and within a reasonable timeframe. Typically, the estimated delivery time for your package is between 10 to 12 days. This duration includes the necessary time for processing your order, as well as shipping it out and having it travel to your location.
Payment
At MoreThanWig, catering to your convenience is our priority, which is why we offer a diverse range of payment options. Choose from modern mobile payment solutions like Apple Pay and Google Pay, or opt for traditional methods like major debit and credit cards. For digital payment enthusiasts, PayPal provides a seamless transaction experience. Additionally, we support installment payment services such as AfterPay and Affirm, allowing you to enjoy your purchase now and pay over time. Our goal is to make your shopping experience smooth and flexible, every step of the way.
At MoreThanWig, keeping you informed about the status of your order is essential to us. Once your order is processed and ready to ship, we will promptly send you a tracking number via email. This email will contain all the necessary details to track your package, including a direct link to the courier's tracking page. Simply click on the link or enter the provided tracking number on the courier's website (UPS or FedEx, depending on the shipping method you selected) to view the real-time location and status of your order.
Orders & Returns
To place an order at MoreThanWig, simply visit our online store and explore our wide selection of wigs. Choose your favorite style, add it to your shopping cart, and proceed to checkout where you'll enter your shipping details and select a payment method from our diverse options including Apple Pay, Google Pay, debit/credit cards, PayPal, AfterPay, and Affirm. Once you've confirmed your purchase, you'll receive an order confirmation via email. Our user-friendly platform ensures a smooth and convenient shopping experience from start to finish, with our customer support team ready to assist you at any step.
At MoreThanWig, we understand that sometimes you might need to cancel or change your order. To accommodate this, we offer the flexibility to cancel or modify your order within 6 hours of making the purchase. Simply contact our customer service team as soon as possible within this timeframe, providing your order details and the changes you wish to make. Whether it's a cancellation or a modification in your order, we'll do our best to process your request efficiently.
No, creating an account is not a requirement to place an order at MoreThanWig. We offer the convenience of shopping as a guest, allowing you to make purchases without the need to register. This option is perfect for those who prefer a quick and straightforward shopping experience. However, consider creating an account with us for a more personalized experience, including easy access to order history and a faster checkout process in the future. Whether as a registered user or a guest, we ensure your shopping journey is seamless and enjoyable.
At MoreThanWig, we strive to ensure the highest satisfaction with our products. However, we currently do not accept returns due to the nature of our products. This policy is in place to ensure the utmost hygiene and safety standards for all our customers. We understand that this might be inconvenient, and we encourage you to review your choices carefully before making a purchase.